Terms and Conditions

Effective Date: 11/06/2025

1. Acceptance of Terms

By accessing and using the Masked Marketers website www.maskedmarketers.com/ and engaging our SEO services, you agree to be bound by these Terms and Conditions («Terms»). If you do not agree with any part of these terms, you may not use our website or services.

2. Description of Services

Masked Marketers provides Search Engine Optimization (SEO) services including but not limited to:

SEO audits and analysis
Keyword research and strategy
On-page optimization recommendations
SEO consulting and advice
Content optimization guidance
Technical SEO recommendations

3. Service Engagement

Initial Contact

All service inquiries must be made via email to our designated contact address. We will respond to legitimate business inquiries within a reasonable timeframe.

Service Agreements

Specific SEO services will be outlined in separate service agreements or proposals sent via email. These agreements will detail:

Scope of work
Deliverables
Timeline
Pricing
Payment terms

No Guaranteed Results

SEO services involve working with search engine algorithms that are beyond our control. We do not guarantee specific rankings, traffic increases, or business outcomes. Results may vary based on numerous factors including but not limited to website condition, competition, market conditions, and search engine algorithm changes.

4. Client Responsibilities

As a client, you agree to:

Provide accurate and complete information about your business and website
Respond to our communications in a timely manner
Implement our recommendations in good faith
Maintain your website in good working condition
Not engage in practices that violate search engine guidelines
Pay invoices according to agreed terms

5. Intellectual Property

Our Content

All content on our website, including text, graphics, logos, and design elements, is the property of Masked Marketers and is protected by copyright and other intellectual property laws.

Client Content

You retain ownership of your website content and business information. By engaging our services, you grant us permission to access and analyze your website for SEO purposes.

Work Product

SEO strategies, analysis, and recommendations we provide become your property upon full payment. However, our methodologies, processes, and proprietary tools remain our intellectual property.

6. Payment Terms

Invoicing

Payment terms will be specified in individual service agreements. Invoices will be sent via email and payment is typically due within 30 days unless otherwise agreed.

Late Payments

Late payments may result in suspension of services and may incur late fees as specified in service agreements.

Refunds

Refund policies will be outlined in specific service agreements. Generally, refunds are not provided for completed work or analysis.

7. Confidentiality

We maintain strict confidentiality regarding your business information, website data, and strategic discussions. We will not share your confidential information with third parties except as necessary to provide our services or as required by law.

8. Limitation of Liability

To the maximum extent permitted by law:

Our total liability shall not exceed the amount paid for services
We are not liable for indirect, incidental, or consequential damages
We are not responsible for search engine algorithm changes that may affect results
We are not liable for technical issues with your website that are outside our control

9. Indemnification

You agree to indemnify and hold harmless Masked Marketers from any claims, damages, or expenses arising from:

Your use of our services
Your website content
Your violation of these terms
Your violation of search engine guidelines

10. Termination

By Either Party

Either party may terminate the service relationship with written notice via email. Termination terms will be specified in individual service agreements.

Effect of Termination

Upon termination:

You remain responsible for payment of services rendered
We will provide any completed work product
Confidentiality obligations survive termination

11. Disclaimers

Website Use

Our website is provided «as is» without warranties of any kind. We do not warrant that our website will be error-free or uninterrupted.

SEO Industry Changes

The SEO industry is subject to constant change. Search engines regularly update their algorithms, and best practices evolve. We reserve the right to modify our recommendations based on industry changes.

12. Governing Law

These Terms are governed by the laws of the State of Florida, United States. Any disputes will be resolved in the courts of Miami-Dade County, Florida.

13. Communication

All official communications regarding services must be conducted via email. We are not responsible for communications sent through other channels that we do not receive or acknowledge.

14. Modifications

We reserve the right to modify these Terms at any time. Updated terms will be posted on our website with a new effective date. Continued use of our services after changes constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with any service agreements, constitute the entire agreement between you and Masked Marketers regarding the use of our website and services.

17. Contact Information

For questions about these Terms and Conditions, please contact us:

Masked Marketers
Email: wearemaskedmarketers@gmail.com